Your data

What is stored where

Data	Where
Notes in a cloud notebook	With Kyra, synced to your signed-in devices
Notes in a local notebook	Only in the browser that made it
Memories and transcripts	With Kyra, in your account
Attachments	With Kyra, against your plan’s storage
Calendar, reminders, contacts	On your device. Read and written in the moment, not uploaded and kept
Your code	On your machine. See below
Billing details	With Stripe, our payment processor

Personal and organisation are separate

Work you do in your personal workspace and work you do in an organisation are separate: separate notebooks, separate memory, separate transcripts, separate credits. Nothing crosses.

Check which workspace is active before asking Kyra to search or save. “My notes have vanished” is nearly always the wrong workspace.

What leaves your machine when you use computer control

If you have connected a computer, this is the part worth being precise about.

Stays on your machine: your code, your diffs, what coding agents say to each other, file contents, and command output.

Reaches Kyra: a coarse view of each session — working, blocked on a question, or finished — plus whatever the session explicitly reports as a question or a result, and whatever you ask Kyra to read or do.

Coding agents run on your accounts and subscriptions. Kyra orchestrates and summarises; it is not a proxy for them.

Whatever a coding agent produces is treated as untrusted data. Kyra summarises it; it never follows it as instructions. That matters because text a model wrote — or text a web page or a document contains — must not be able to steer your assistant.

Taking your notes with you

This is the whole reason notebooks are Git repositories.

• Clone it. Git access →
• Notes are Markdown. Open them in VS Code, Obsidian, or anything else.
• History comes too. A clone carries every commit.

There is no export button because there does not need to be one — the export format is the storage format.

Encryption

Content is encrypted at rest, with keys managed by a cloud key service rather than stored beside the data. Traffic between your devices and Kyra is encrypted in transit.

Important

Kyra is not end-to-end encrypted today. Full client-side encryption for cloud notebooks is designed and intended, and it has not shipped. Until it does, treat Kyra as a well-secured hosted service — which is a real and meaningful thing — but not as a service that is technically incapable of reading your notes. If your threat model requires the latter, use a local notebook or keep that material elsewhere.

What not to put in Kyra

Caution

Kyra is not a password manager or a secret store. Do not put API keys, production credentials, private keys, recovery codes, or card numbers into notes, prompts, or memories. Use a password manager.

The reasons are ordinary rather than dramatic: notes get shared, published, cloned to laptops, and read aloud; transcripts persist; and search surfaces things at moments you did not plan for. Secrets belong somewhere designed to hold them.

Deleting your account

Request deletion from Portal → Settings → Account.

1. Immediately — your account is suspended. Sessions stop, connected machines lose access, sharing and publishing stop working. Nothing is being processed on your behalf any more.
2. After a grace period of about a week — everything personal is destroyed: notes, notebooks, memories, transcripts, attachments, profile, and connections.

The grace window is deliberate, so a deletion made in anger or by accident can be undone. After it, it cannot.

Important

One category is kept, and we cannot delete it on request. Dutch law requires businesses to retain financial administration — invoices, payments, what was billed — for seven years. Those records are kept, but they are de-identified at the same moment everything else is destroyed: detached from you, pseudonymised, and stripped of personal detail. They are permanently deleted at the end of the seven years.

This is a legal obligation, not a business preference. Under GDPR, a retention obligation in Member State law overrides an erasure request for exactly the records it covers — and nothing beyond them. It is written down here because a deletion promise with a silent exception is not a promise.

Deleting less than everything

You do not have to delete the account to delete data.

To remove	Where
One memory	“Forget that”, or Settings → Memory
One transcript	Transcripts
A note	Delete it in the notebook — the history keeps the record of it existing
An entire notebook	Notebook Settings → Danger. Permanent, including history
An attachment	Settings → Attachments
A machine’s access	Settings → Coding agents
A share link	Members & Sharing

Note

Deleting a notebook is manual and only from the portal. Kyra can tell you where the setting is and will not do it for you — that one stays a decision made with a keyboard.

Legal

Terms, privacy policy, and the data processing agreement are at kyra-hi.com/legal. Kyra is for adults — you must be 18 or over to have an account.

Next

• What Kyra remembers
• How much Kyra asks before acting